Unified Service Desk Platform

Every ticket.
One place.

ServiceDesk Portal consolidates tickets from every tool your team uses into a single, intelligent workspace. Less switching. More resolving.

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ServiceDesk Portal — All Teams
📋 All Tickets 24
🔴 Critical 3
⏳ In Progress
✅ Resolved
SOURCES
⚡ Jira
🎯 Zendesk
🔷 ServiceNow
📧 Email

All Tickets (24)

Filter
+ New Ticket
Open
14
↑ 2 today
In Progress
7
↔ stable
Resolved
89
↑ 12 this week
Avg. Resolution
4.2h
↓ 18% vs last wk
Title
Source
Priority
Status
Production DB latency spike
⚡ Jira
Critical
In Progress
User cannot reset password
🎯 Zendesk
Medium
Open
VPN access request — Sarah K.
📧 Email
Low
Resolved
API rate limit errors in prod
🔷 ServiceNow
High
In Progress

Connects to every tool your team already uses.

Jira
Sync issues, sprints, and backlogs in real-time.
🎯
Zendesk
Pull customer support tickets automatically.
🔷
ServiceNow
Enterprise ITSM workflows, unified.
📧
Email
Convert inbound emails to tickets instantly.
💬
Slack
Create and update tickets from any channel.
🐙
GitHub
Link issues to code changes and PRs.
📊
PagerDuty
Escalate incidents to tickets automatically.
30+ more
REST API and webhooks for anything else.

// Features

Built for teams who are tired of tab switching.

🔀

Unified Inbox

Every ticket from every source in one view. Filter, sort, and assign without leaving the portal.

🤖

Smart Routing

Automatically assign tickets to the right team or person based on type, priority, and workload.

📈

SLA Tracking

Set response and resolution targets per ticket type. Get alerted before you breach an SLA.

🔍

Universal Search

Search across all connected platforms simultaneously. Find any ticket, from any tool, instantly.

📊

Analytics Dashboard

Resolution times, ticket volume trends, and team performance — across all your tools in one report.

🔔

Custom Alerts

Get notified your way — Slack, email, or SMS — when tickets are created, escalated, or breaching SLA.

"

We went from managing five separate ticket queues to one unified view. Our mean resolution time dropped by 40% in the first month.

Jordan Mills
Head of IT Operations, Meridian Group

// Pricing

Simple pricing.
No per-integration fees.

Team
$49
per month, up to 10 agents
  • 5 integrations
  • Unified inbox
  • Basic SLA tracking
  • Email support
  • 14-day history
Get Started
Enterprise
Custom
unlimited agents
  • Everything in Business
  • SSO & SCIM provisioning
  • Custom integrations
  • Dedicated CSM
  • Custom SLA & contracts
Contact Sales

One portal.
Every ticket.

Stop switching between tools. Start resolving faster.

Request a Demo